ShieldMyTeen Website and Services – Terms of Use


These terms and conditions ("Terms") govern the access to and use of the ShieldMyTeen website and control panel ("Platform"), the ShieldMyTeen client Software ("Software") and ShieldMyTeen services ("Services") of WantageTech Solutions. (the "Company" or "we/us"), made available to users ("you" or "user/s") via the Software and at www.shieldmyteen.com.

1. ShieldMyTeen Services and Platform

ShieldMyTeen: ShieldMyTeen provides services for monitoring and controlling use of computer devices owned by you for controlling use of these devices by your Users when and to the extent such activity is permitted by applicable law and without infringing any third party rights (including User’s fundamental rights) or other applicable regulation. ShieldMyTeen includes optional services for secure browsing and searching. This includes a service for monitoring and storing online activity reports and content of communications, in particular social networks, and for blocking certain categories of sites, at your option. ShieldMyTeen provides a dashboard on the Platform for enabling you to configure the level and degree of monitoring of the computer/s and or other devices associated to the account. You are SOLELY RESPONSIBLE for how such dashboard controls are configured and the processing of personal data as a consequence, including its collection, storage and analysis on the Platform. ShieldMyTeen only implements automatically the configuration and instructions provided by you. ShieldMyTeen is a work in progress, and we reserve the right to modify or suspend temporarily the ShieldMyTeen services at any time for any reason. Notice of any suspension will be given in accordance with these terms.

Platform: The ShieldMyTeen Platform provides access to the ShieldMyTeen online control panel. Through the ShieldMyTeen Software and Platform, we enable registered users to access and use of our ShieldMyTeen Services, subject to these Terms.

Ownership: We own or are licensee of all intellectual and industrial property rights in ShieldMyTeen. Access to and use of our web-based services and content does not imply any transfer of all or part of these rights to you.

Trademarks: You will not use our trademarks, trade names, logos, domain names, other distinctive brand features or any copyrighted material or which are associated with ShieldMyTeen without our consent.

Privacy policy: ShieldMyTeen enables you to process personal data of Users under your control. Our privacy policy is part of these Terms and is set out at: https://www.shieldmyteen.com/privacy-policy

Service Provision: We use reasonable endeavours to make available to you at all times the Platform and Services but we shall not, in any event, be liable for interruptions of Service or down-time. Due to special maintenance, security or capacity issues, and also to some events over which we may not influence (e.g., anomalies in public communication networks, electricity cut offs, etc.), Services may be temporally suspended or affected by brief anomalies.

Security: You understand that the ShieldMyTeen Software and Service can be used for transmission of content to the Platform, collected from the Devices associated to your account, and that during processing, your User Content, including contact names, email or IM communications, social network activity and other account information are transferred (encrypted) over the internet. Currently they are not stored in an encrypted manner, as this would prevent the monitoring and filtering services.

Support: We try to provide the ShieldMyTeen Service 24/7, however due to maintenance, security or capacity issues, and also to some events over which we may not influence (force majeure), the Platform and Services may be temporally suspended or affected. Our support policy is set out at www.shieldmyteen.com.

2. You/Users and registration/termination

About you and your users: You warrant that you are over 18 and owner or lessee of the Devices in which the Software associated to your online account is installed. You warrant that you have notified any User over 14 years old of such Devices that it includes control and monitoring software and you have their consent to such activity. You undertake to fully comply with our Privacy Policy, which is incorporated as a part hereof.

Registration: Registration and creation of a ShieldMyTeen account is required to use the ShieldMyTeen Services. To register, you must create an account by completing the corresponding form with your details (email and name) and agreeing to these Terms. You warrant that this information is and will be correct, complete and accurate at all times. A verification email is sent to you.

Activation: We try to provide access to the ShieldMyTeen Service immediately. We reserve the right to refuse the ShieldMyTeen Services to anyone for any reason. On confirmation of the account, you are granted a limited, revocable, non-exclusive and non-transferable license to use the ShieldMyTeen Service in accordance with these Terms.

Passwords: The passwords are confidential and it is therefore your responsibility to safeguard and ensure their correct use. You agree to notify us immediately upon learning of any unauthorised use of your Account or any other breach of security known to you.

Term: Subject to payment, when applicable, of the fees, your account shall be activated and remain in force for the Term indicated below, unless terminated by either us or you hereunder:

  • Free User: use of the unlimited Service for a limited period
  • Premium: subject to payment of the fees, use of the Service for the contracted term, in accordance with the plan you have chosen.

Termination: You may cancel your account at any time. All cancelations should be addressed to: support@shieldmyteen.com. No refunds will be given for early termination. We may suspend or cancel your registration immediately in case of breach by you of these Terms, by written notice. On termination for any reason, your access to your account and all of its content will be disabled and your content deleted, except as maintained in backups (for back-up retrieval purposes only or for any legal contingency). In addition, we reserve the right to terminate our agreement with you if the provision of the Services is, in our sole opinion, no longer commercially or otherwise viable or your account is inactive for more than 1 month.

3. Use of ShieldMyTeen Services

Proper Use of ShieldMyTeen services: You agree to use the ShieldMyTeen Platform and Services in accordance with these Terms and applicable law. In particular, you will use the Software and Services in compliance with applicable law as to privacy, telecommunications secrecy, labour relations, non-discrimination, trade secrets, and the protection of personal image, honour and reputation.

Responsibility for use: You are responsible for all activities undertaken under your account. You are data controller of all personal data collected and submitted via the ShieldMyTeen Service, and ShieldMyTeen is data processor. For more information, see our Privacy Policy. You agree not to use the ShieldMyTeen Service for any illegal or unauthorized purpose or any activity that infringes third party rights or breaches these Terms. You may not use the ShieldMyTeen Service in any manner that may deteriorate the service. You agree that you will not, in the use of the Service, violate any laws in your jurisdiction. You agree to indemnify and hold us harmless to the fullest extent allowed by law regarding all matters related to your use of ShieldMyTeen.

Prohibitions on Use of ShieldMyTeen: You agree not to use or permit use of ShieldMyTeen to monitor or control Users devices and activities in any of the following conditions:

  1. When the User Devices are not your property or leased to you.
  2. When it is not clear in your jurisdiction that such controlling and monitoring through functionalities offered by ShieldMyTeen are permitted by law or regulation.
  3. When it is not clear in your jurisdiction that that such controlling and monitoring through functionalities offered by ShieldMyTeen does not require express User consent, unless such express consent is obtained and documented by you.
  4. When there are no guarantees that the use of information obtained through using ShieldMyTeen will respect third party (including Users’) rights and applicable regulation.

Exclusion: We reserve the right to exclude any User from the Platform and Services without prior warning should you breach these Terms.

4. User Content

User Content: The Platform and Services monitor and store information transmitted from the Devices where the ShieldMyTeen Software is installed, about Users’ local and online activities (usage of applications, searching, social networks, browsing, etc.) and certain communications (social network forms, instant messaging, etc.) (collectively, "User Content"). While ShieldMyTeen collects, stores and analyses this information for you, you and the User are sole owners of this information and are solely responsible for all User Content that is transmitted to ShieldMyTeen. You grant us a worldwide, irrevocable, royalty-free, nonexclusive, sublicensable license to store such User Content on our servers for these purposes.

Responsibility for content: We do not control or supervise any User Content, except when required to in accordance with your instructions (configuration of the Platform) or by applicable law or competent court or administrative decision. We do however reserve the right to eliminate at any time any User Content of which we are aware that infringes the law or third party rights.

Data on termination: In the event of termination for any reason, your access to your account and all of its contents will be disabled and your User Content will be removed, with the exception of backups (saved only for backup or for any unforeseen circumstances). However, we may retain such User Content to cover any legal responsibilities that may arise from our relationship with you. Access to such data will be blocked in accordance with applicable laws unless such event arises.

Data retention: If there are any data you wish to retain for legal purposes, you must obtain it via the Control Panel of the Platform prior to termination. You are responsible for the conservation of such data. If we terminate the contract without notice because you have breached these conditions, you must provide evidence to us of the need to retain the data within 3 days following termination, and you will have an additional 5 days to obtain these data.

5. General

Links: Our Platform contains links to third party Internet sites. We make no representation whatsoever nor accept any responsibility about such sites nor have any control over them. Any third-party content or a link to a third-party site is for informational purposes only.

No warranty: Except as established by mandatorily applicable law, your use of the ShieldMyTeen Platform or Service, including any content, information or functionality contained within it, is provided "as is" and "as available" with no representations or warranties of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Liability limitation: You agree that your use of ShieldMyTeen shall be at your sole risk. To the maximum extent permitted by mandatory applicable law, in no case is the Company, its directors, employees, shareholders, affiliates or sponsors responsible or liable for any direct or indirect or consequential loss, including without limitation, damages, loss of reputation, equipment failures or other damage or loss, arising out of or relating in any way to (i) the use or the inability to use the Platform, the Software and Services; (ii) reliance placed by you on the completeness, accuracy or existence of any of the Services (iii) any changes which we may make to the Services, or for any permanent or temporary cessation in the provision of the Services (iv) unauthorized access to or alteration of your data or failure to keep your password or account details secure and confidential; (v) the deletion of, corruption of, or failure to store, any your content and other communications data maintained or transmitted by or through your use of the Services; (vi) any errors in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Services; or (vii) statements or conduct of any third party on the Platform service. Our aggregate liability arising out of this statement or ShieldMyTeen will not exceed the greater of one hundred Australian Dollars ($100) or the total fees paid to us to date. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

Agreement: These Terms contain the entire agreement of the parties relating to the subject matter hereof. Any representation, promise, or condition not explicitly set forth in these Terms shall not be binding on either party. If any provision of these Terms is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable.

Indemnification: You agree to indemnify the Company, and its agents, directors, officers, employees and partners against any loss, liability or cost arising out of your breach of any of these Terms or of any applicable laws, rules or regulations or any third party rights in connection with your use of the Platform and/or Services.

Modifications: We may modify without previous notice the design, outlay and/or configuration of this Platform and Services, as well as some or all the Services offered, may add new ones, and may revise these Terms (including the Privacy Policy). Any modification will be notified to you and enforceable from the date of publication and any subsequent use of the Platform and/or Services will be subjected to the new Terms, hence we recommend you to read them carefully.

Contact and notifications: You agree to receive our email notifications related to ShieldMyTeen. We will not share your email with 3rd parties. We may contact you for information and service notifications relevant to your account or when required by law. You hereby acknowledge and consent that such notices will be effective upon our posting them on the Platform or delivering them to You through e-mail. If you do not provide us with accurate information, we cannot be held liable if we fail to notify you.

Law and Jurisdiction: These terms and the provision and use of ShieldMyTeen are subject to Australian Law without regard to its conflicts of law’s provisions. For the resolution of any conflict regarding the interpretation, performance or breach of these Terms or use of ShieldMyTeen, the parties submit to the exclusive jurisdiction of the Courts of the City of Sydney, Australia, without prejudice to any applicable consumer rights to bring actions in the court of the user’s domicile. The parties agree to use all reasonable efforts to resolve such issues amicably prior to initiating any legal action.

Contact: Any questions regarding ShieldMyTeen, our products and services or these Terms should be addressed via the online web form or to support@shieldmyteen.com.